• Head Office: (Freecall) 1800 081 779,
    96 High Street
    Stanthorpe, QLD 4380
  • Glen Innes: 02 6732 6555,
    139 Lambeth Street,
    Glen Innes, NSW 2370

FAQs - A Betterway To Print

Frequently Asked Questions

If you can't find the answer to your question underneath, please feel free to send any questions to use using the form below.
  • What if my order arrives damaged or the printing isn’t up to scratch?
    Please contact us right away. We guarantee the quality of our printing and we want to know right away if there’s been a quality control lapse. Contact us by phone or email and one of ...
  • Do you store any information about me?
    Yes, some. We keep your name, delivery address, email address and a list of your previous orders, to make it easier for you to reorder in the future. We DO NOT store your credit card ...
  • Do you deliver to anywhere in Australia?
    Yes, we deliver anywhere in Australia. For urgent deliveries, we recommend you contact us before placing your order.
  • Can I cancel my order?
    Unfortunately once an order is placed and approval is received by you verbally or written, it is immediately scheduled in the print queue and cannot be cancelled. We hope you understand, as our priority is ...
  • What payment methods do you accept?
    We accept Visa and Mastercard through our secure online payment gateway. We take security extremely seriously and use the most up-to-date secure checkout system for handling online payments. We DO NOT store your credit card ...
  • I’d like to see the quality of your products before I order, is that possible?
    You certainly can! We will send you out a sample pack of our most popular products, including; business cards, marketing cards, magnetic calendars, brochures and much more. Just fill out the contact form to request ...

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